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OTRS

OTRS

OPEN SOURCE

Open-source ticket system

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About

OTRS is a customer support ticketing system with email integration and knowledge base.

Pricing

Pricing Type

Open Source

Free tier available

Billing

One-time payment

Last checked: February 20, 2026

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Key Facts

Categories

Platforms

Web

Company

OTRS Group GmbH

Founded

Founded in 2002

Industry

Customer service

Country

Global

Language

English

Social Links

Quick Info

Website