IT service management and help desk platform
BMC Helix is an IT service management and help desk platform that offers features like ticketing, live chat, and knowledge base. It's designed for IT service teams and integrates with BMC's suite of tools.
Pricing Type
Billing
Custom pricing
Last checked: February 27, 2026
Categories
Platforms
Company
BMC Software
Founded
Founded in 1980
Country
Language
English
Website
www.bmc.com